Power Tools 1993 November

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XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXX XXXXXXX XXXXXXXX HP 700/RX Family of X stations XXXXXXX XXXXXXXX XXXXXXX XXXXXXXX Sales Training Manual XXXXXXX XXXXXXXX XXXXXXX XXXXXXXX 3rd Edition - April 1993 XXXXXXX XXXXXXXX XXXXXXX XXXXXXXX HP Internal Use Only XXXXXXX XXXXXXXX XXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Table of Contents ================= Quick Summary Features and Benefits Selling Against X Terminal Vendors Leadership Functionality Leadership Performance X Terminal Competitors Selling Into Systems Environments Selling Into PC Environments 3D Graphics Support Success Stories Value-Added X Stations Target Markets and Applications Sales Tools Sales and Technical Support Ordering Information Questions and Answers Quick Summary ============= o Product Description The HP 700/RX stations are a complete family of RISC-based monochrome, grayscale, and color X terminals that deliver industry-leading performance and functionality. o Target Markets - Architectural Engineering - Computer-Aided Software Engineering - Desktop Publishing - Finance and Banking - Geographic Information Systems - Manufacturing - MECAD, EECAD - Office Automation and Business Graphics o Product Offering ------------------------------------------------------------- Model P/N Description U.S. List ------------------------------------------------------------- 19Mi C2702B 19" 1280 x 1024 Monochrome $2,495 19Ga C2749A 19" 1280 x 1024 Grayscale $3,495 14Ci C2705A 14" 1024 x 768 Color $2,495 15Ci C3227A 15" 1024 x 768 Color $2,995 17Ci* C2706A 17" 1024 x 768 Color $3,495 17Ca* C2710A 17" 1024 x 768 Color $4,195 17Cs* C3228A 17" 1280 x 1024 Color $4,695 19Ca C2711A 19" 1280 x 1024 Color $4,995 19Cs* C3226A 19" 1280 x 1024 Color $5,495 ------------------------------------------------------------- *(Sony Trinitron Monitor) o Key Product Features - Unsurpassed ease of use through local user environment (HP VUE/RX) - X11 release 5 support - Complete local client offering (mwm, twm, hpterm, xterm) - Workstation X Window performance at X terminal prices - Serial Line Internet Protocol (SLIP) support - Simple Network Management Protocol (SNMP) support - Absolute input device support (ie. graphics tablets) - Support to initiate and receive HP SharedX windows - Advanced ergonomic design (desktop, deskside, floor-mount) - Support for local system printer or plotter - Optional user-installed memory expansion up to 18 MB - Supported to boot from HP 9000, Sun/4 SPARC systems,IBM RS/6000 systems running AIX and PCs running SCO ODT o Key Differentiators - Industry-leading features and functionality - First to offer local user environment (HP VUE/RX) - Support for HP SharedX - HP Visual User Environment license included ($395 savings/unit) - Trade up path to HP 9000 workstations - TEMPEST models available from Hughes Data Systems - Ruggedized models available from Daisy Data or Modular Industrial - Tablet, knob box, button box, barcode device support - Support for 3D graphics using PowerShade 2.0 o Major Competitors - Network Computing Devices (NCD) - Tektronix - IBM - DEC HP 700/RX Features and Benefits =============================== o Software NEW: Local HP VUE - HP VUE/RX adds workspaces and a control panel to the Motif Window Manager. With the power of multiple workspaces, it's like having several X stations on your desk at once. And HP VUE/RX runs locally on the X station, so it can run in any vendor's host environment - If you're using HP VUE 3.0 or HP VUE Lite, FrontEnd HP VUE off-loads the window manager from the host NEW: Other local clients - The standard Motif Window Manager (mwm) is now available as a local client - Twm is provided as a contributed local client and is the most memory efficient window manager - Local terminal emulators provided are hpterm and xterm (with serial output or LAN output capabilities) NEW: X11 R5 support - Can use PCF fonts and Font Server scalable fonts - XDM support now allows use of the indirect XDMCP request HP SharedX support - Initiate and share application windows with one or several users simultaneously. HP SharedX allows HP 700/RX users to share X11 windows and interactively communicate by using that window. It eases communications while training and consulting over distances. SNMP support - Simple Network Management Protocol for control and monitoring of the network from a host computer - Easy system administration of large networks Multivendor boot - Allows HP 700/RX to boot directly from a support variety of host systems: > HP 9000 Series 300, 400, 700, 800 > Sun SPARC-based systems > HP Vectra 386/486 PCs running SCO/ODT > IBM RS/6000 systems running AIX - Easy installation scripts tailored for each host supported - Font utilities compiled for each host supported - HP 700/RX administration script (xtadm) tailored for supported hosts TFTP/NFS support - Allows you to download X server, fonts and configuration files to the HP 700/RX TELNET support - You can open a TELNET session from a configuration screen or through a local terminal emulator NEW: Downloadable - Users can selectively download extensions to extensions the HP 700/RX base X server software to optimize X station performance with specialized applications Backing store/ - Saves obscured windows in local memory for save unders faster performance Alternative host - If your primary host is unavailable, you can booting boot from an alternative host NEW: Flash ROM card - Enables you to use SLIP or CSLIP without being connected to a LAN - Makes it unnecessary for you to download the X server from the network o Architecture Intel i960 RISC - Common architecture on all models processor - Industry-leading performance Up to 18 MB - User installed of memory - Supports complex applications o User Communications PS/2 keyboard - You can tailor your HP 700/RX station to an (HIL option) HP or non-HP environment PS/2 3-button mouse (HIL option) PS/2 barcode device support o Network Communication SLIP/CSLIP support - Serial Line Internet Protocol - Allows communications with computers connected by serial line (direct connect or modem) Thin/Thick LAN - Both LAN BNC and AUI connectors ports (supports EtherTwist MAU or 10 BaseT MAU) 8-bit TELNET support - Supports NLS character set o Easy Installation Bootp/remote - Makes it possible to configure the configuration HP 700/RX remotely over the LAN - Reduces installation time Built-in - Used to set the X station configuration locally configuration screens XTADM - X Terminal Administrative Scripts set up the HP 700/RX station in the host system files - Makes it easy to configure the print spooler to work with a printer connected to your HP 700/RX station o Investment Protection Upgrade path - With TradeUp '93 HP offers a trade-in program that accepts the broadest range of workstations, PCs, and terminals toward the purchase of new HP workstations and X stations. o No hidden costs HP VUE licence - Licence to use HP VUE included at no extra charge Software licence - No "per user" license fee o Ergonomic Design Compact design - Uses minimal desk space - Desktop, deskside, floor-mount Display - Brightness and contrast controls on all models - Tilt and swivel monitor base Keyboards - Adjustable tilt Variable speed fan - Quiet fan automatically cools only as required o Demanding Environments Ruggedized models - For industrial applications in harsh environments, ruggedized versions of the HP 700/RX stations are available from HP Channel Partners o Security Secure models - A TEMPEST version of the HP 700/RX Model 19Ca is available from Hughes Data Systems. This modification prevents unauthorized personnel from tapping into computer equipment through use of electronic-eavesdropping devices Client - Only authorized applications run on your authorization X station Access control - Prevents unauthorized hosts from communicating with the HP 700/RX Password secure - Password control on configuration screen setup Selling Against X Terminal Vendors ================================== In 1992 HP was ranked as the worldwide leading supplier of color X terminals by industry consultants for the third consecutive year. According to the International Data Corporation and X Business Group, HP captured 29% of the color X station market in 1992. HP's dominance of the X station market continues in 1993 with the current industry- leading family of RISC-based X stations. HP has been successfully selling against a number of different types of competitors. Our competitors include system vendors, PC vendors, and X station vendors We have been able to develop successful selling strategies against each of our competitors. Let's first discuss how to successfully sell against X terminal vendors. Relative to other X terminal vendors, the HP 700/RX offers industry-leading functionality and performance. LEADERSHIP FUNCTIONALITY ------------------------ New Software Release -------------------- HP has made some dramatic improvements to the X server software (revision B.04) that now supports a broad range of local clients and provides industry-leading ease-of-use and flexibility. The features that are discussed in the following section are unique to the HP X station and should be used in positioning our product relative to other X terminals. HP VUE/RX: Local User Environment --------------------------------- These local clients include HP Visual User Environment/RX (HP VUE/RX), which is the only local user environment available today. HP VUE/RX allows users to manage multiple windows and create multiple workspaces easily within the X station environment while providing the familiar look and feel of HP VUE 3.0, the newest version of HP's standard graphical user interface. HP VUE/RX shields users from the intricacies of the UNIX-based operating system through the use of self-explanatory icons, pull-down menus and slide-up bars. It also provides a workspace control panel that permits switching among workspaces, a toolbox icon for launching frequently used applications and tools, and a local client launcher for other local clients. HP VUE/RX lets users manage and navigate through multiple workspaces with the push of a button. It's like having several X stations on your desk at once. Multiple workspaces allow users to logically group applications and to unclutter busy displays into more readable working areas. This is especially useful for smaller, less expensive displays, like our 14 or 16 inch models. It is simple for an administrator to relabel the buttons to names that are meaningful to a user. Similarly, the administrator can define anywhere from one up to six workspaces. In addition to multiple workspaces, HP VUE/RX gives users a control panel for fast access to personal productivity and system utilities. This control panel includes a clock, mail icon, tool box icon (for easy launching of frequently used applications), local client launcher (for launching of other local clients such as xterm and hpterm), workspace switcher (allows switching between work spaces) and a lock icon. The control panel uses slide-ups, which allow users to easily extend and customize their client solution. The control panel on VUE/RX looks like a control panel that you would see if you were running HP VUE on a host, but it's running on the X station without HP VUE on the host. And since it is running locally, users can get the key features of HP VUE in a multivendor environment. This sort of desktop environment lets your customers focus on the job, rather than differences between computer systems. No other X station offers this desktop manager capability as a local client. Benefits of Local Clients ------------------------- There are a couple of reasons why customers are interested in local clients. The most common reason given for wanting a local client is to reduce LAN traffic. Another important reason is to off-load some MIPS or memory load from a system host computer. This can be important if a few more users need to be added to a heavily loaded host, or if they have an older host with memory constraints. A unique characteristic of HP's local clients is that when the local client is terminated, the X station memory that is used is recovered. This allows users and administrators greater flexibility through the optimized use of X station memory. Furthermore, by offloading the host of user environment and window management functions, the host is freed up to do what it was intended to do - run applications. This allows customers a streamlined form of client/server computing where the client and server resource usage is optimized. Frontend HP VUE --------------- For those who want to use VUE/RX as a local client, but also want the added functionality of HP VUE 3.0 (like the Help Manager and File Manager), there is another local client called Frontend HP VUE. Frontend HP VUE is a local user environment that off-loads host RAM and MIPS and provides system administrators with the flexibility to configure systems for their particular needs. The HP VUE window manager can run on the HP 700/RX and work with the balance of HP VUE 3.0 on a host. Frontend HP VUE also provides drag-and-drop icons for ease of use and a workspace control panel for greater flexibility. Other Local Clients ------------------- Everyone may not choose to use HP VUE/RX as a local user environment. In that case, local window managers are available that suit different users' needs. This includes a standard MOTIF Window Manager (mwm) and a very compact window manager called twm. The local client we offer for mwm is a fully licenced and compliant implementation, so users can be sure that it will work as expected with your applications. This is the most commonly requested window manager. For customers who don't need the full featured nature of mwm, we've included a version of twm on our server tape that can be used as a local window manager. This is the implementation of twm that is supplied by MIT on their distribution of X11R5. The advantage of twm is that it is a very compact window manager that only consumes about 400K of RAM in the X station. The local terminal emulators that are provided are xterm and hpterm. These emulators will run over the local area network, or they could be directed through the serial interface that is standard with the HP 700/RX. X11R5 Support ------------- This server software release will upgrade the X station with the most recent MIT release of X. The R5 server software we have will be fully compatible with any X11R4 compliant applications that are currently used. Font Server: The most significant feature of X11R5 is the scalable font support. With X11R4, customers had to have all of the font types and sizes on the host system, which could consume a lot of disk space. With R5 based applications, specific hosts on the network can be designated as font servers. When a client needs a specific font, it can access the font server which will generate the appropriate font with correct scaling for the application. Time-out Extension: We've added an interesting HP extension to our X11R5 server software. The Time-out Extension adds a capability that's important to some of our customers concerned about data security. This extension ties into the screen saver of the HP 700/RX, so that when the screen saver activates, an X-event is generated and sent to the host. A customer can use this X-event to trigger a client program like X11lock or even automatic log-off. HP SharedX ---------- HP SharedX is a product that allows X windows users to share display information to facilitate better communication. It allows one or more X windows from a "sender" to be shared with one or more other displays in real time. Text and graphics can be shared along with a telepointer. Users can move the pointer to draw attention to areas on the display as well as edit text on-the-fly. This is a superb tool when collaborative work is done between remote locations. The HP 700/RX is the only X station that can be used to initiate or be the "sender" of a shared X session. With this release of the server software, the HP SharedX extension is included as an optionally downloadable extension. Combine the HP 700/RX with a host with HP SharedX, and you get the benefits of this productivity tool in product development, training workshops or customer support applications. For More Information -------------------- A video tape has been created to cover the highlights of the HP 700/RX X server software (revision B.04). This video will allow you to familiarize yourself with the new software features, and it is your most convenient method of demonstrating these features to your customers. HP sales representatives can order P/N 5091-5974E from the Literature Distribution Center. HP Channel Partners should contact their HP 700/RX supplier. For performance and configuration information regarding local clients HP sales representatives can send an HPDESK message to: Panacom HOTLINE/HP2000/GU with subject code "RXLOCAL". HP Channel partners can get this information from HP First or their HP 700/RX supplier. LEADERSHIP PERORMANCE --------------------- This section will help you position HP 700/RX as performance leaders against other X terminal vendors. The HP 700/RX "a" series delivers uncompromised performance for users that want the same "look and feel" as an entry-level workstation. The HP 700/RX "i" series is for users that want good performance, but are more price sensitive. The Model 19Ca delivers 93,000 Xstones of performance and a 19-inch 1280 x 1024 color display. The 19Ca delivers more performance than similarly priced X stations from Tektronix and NCD. See RXCOMP on the Panacom Hotline for an illustration of how the HP 700/RX 19Ca is positioned against competitive X terminals in terms of price and performance. The Model 19Cs delivers identical performance to the Model 19Ca and has a Sony Trinitron monitor. The Model 17Cs delivers identical performance to the Model 19Ca but has a 17" 1280x1024 color Sony Trinitron monitor. The Model 17Cs is ideal for applications that require a high-resolution, small footprint X station. The Model 17Ca is ideal for users who require the superior performance of the Model 19Ca but do not require a 19-inch display. The 17Ca delivers a 17-inch color display with 1024 x 768 resolution. The 17Ca also offers considerably more performance than similarly priced X terminals from competitors. The Model 17Ci is ideal for price-sensitive users who require a 17-inch color display. The 17Ci delivers 52,000 Xstones of performance. Refer to RXCOMP on the Panacom Hotline for the 17-inch X station positioning relative to competitive products. The Model 15Ci delivers the performance of the Model 17Ci and provides a more compact 15-inch color display that is ideal for commercial applications. Refer to RXCOMP on the Panacom Hotline for the 15-inch X station positioning. The Model 14Ci delivers the performance of the Model 15Ci and provides a more compact 14-inch color display that is ideal for uses where desk space is at a premium. Refer to RXCOMP on the Panacom Hotline for the 14-inch X station positioning. The Model 19Mi will boost HP competitiveness by offering the leading high performance monochrome product (19-inch 1280 x 1024) at a competitive price. The 19Mi delivers superior performance to comparably priced competitive X terminals. Refer to RXCOMP on the Panacom Hotline for the 19-inch high-end monochrome X station positioning. RXCOMP on the Panacom Hotline illustrates the positioning of the Model 19Ga relative to competitive products. As seen from the diagram, the 19-inch grayscale X station delivers more performance than more expensive products from DEC and NCD. X TERMINAL COMPETITIORS ----------------------- The HP 700/RX stations are available in a variety of models that range in price, performance and functionality. They offer industry leading functionality and performance over key competitors such as Network Computing Devices (NCD), Tektronix, DEC, and IBM. HP was the first system vendor to introduce a family of X stations based on RISC technology. HP was also the first vendor to offer leadership price/performance workgroup solutions (using Series 700/800 workstations and servers). Now, HP is the first to offer customer- demanded features such as HP VUE/RX, a local user environment. We are leaders in the X terminal industry, and you can capitalize on HP's leadership position. To effectively sell against the competition, use the following points: - Unsurpassed ease of use through local user environment (HP VUE/RX) - Complete local client offering (mwm, twm, hpterm, xterm) - #1 worldwide supplier of color X terminals for 3rd consecutive year in units with 29% market share - The leader in X terminal revenue, with a 24.9% share - First vendor with a family of RISC X stations - Industry leading price/performance/functionality product offering - Industry leading system price/performance using Series 700/800 hosts - One of the only vendors with upgrade paths NCD --- Network Computing Devices is a small publicly-traded company that makes X terminals and X Window products for PCs. They were the overall market leader with 27.8% share of total units shipped in the X terminal market (over 54,000 units) in 1992. Strengths - Innovative software features - Full monochrome and color product line - Dedicated sales force - Low-end X terminal offering Weaknesses - Unable to provide customer with complete system solution - No product upgrade paths - Multiple processor platforms Tektronix --------- Tektronix introduced the TekXpress product line in 1990 with mixed results. Their X terminal offering delivers good price and performance. They offer the capability to boot their X terminals off several multivendor systems. In 1992, they had 9.2% share of the total X terminal market with by shipping over 18,000 units. Strengths - Comprehensive product offering - Multivendor support - Price leadership - Good color products Weaknesses - Focused primarily on DEC installed-base - Not a systems supplier - Multiple processor platforms IBM --- IBM is rumored to be working on a new family of RISC-based products based on the Intel i960 processor. In 1992, IBM had 10% share of the X terminal market by shipping over 20,000 units. Strengths - Marketed as companion products to RS/6000 family - Full product family - IBM name - Loyal installed-base for IBM products Weaknesses - Premium priced products - Focused only on IBM installed base customers - Extremely late with RISC based product - Poor product performance - not leaders DEC --- DEC has introduced a new family of X terminals based on RISC technology. They have been successful in targeting the ascii terminal (VT XXX) replacement business. In 1992, they had 12.4% share of the total X teminal market by shipping over 24,000 units. Strengths - Provide complete systems solution - Large system installed base - Support LAT, VMS, DECwindows - Focused on imaging Weaknesses - Not positioned as companions to DEC workstation line - Proprietary download link (using InfoServer) cannot be used by other X terminals - Infoserver not cost-effective (maximum of 20 X terminals per server) For More Information -------------------- For more information on competitive products, HP sales representatives can send an HPDESK message to Panacom HOTLINE/HP2000/GU with subject code RXCOMP. HP Channel Partners should contact their HP 700/RX station supplier. Selling Into System Environments ================================ In the workstation market, a certain set of customers require the industry-leading performance offered by the Series 700/800 to run compute-intensive applications. These customers are characterized as power users. Another set of customers are attracted to the performance offered by the Series 700/800 but require a much lower cost-per-seat solution. These customers are characterized as price-sensitive users. The emphasis of this section is to address the needs of price- sensitive users by describing low cost-per-seat solutions. When used in appropriate sales situations, these solutions can help you to compete effectively against systems offered by Sun, DEC and IBM. Although, this document makes specific references to Sun, many of the suggested strategies are applicable against system vendors such as DEC and IBM. Competitive Situation --------------------- There are two major considerations to take into account when facing Sun as a competitor. The first case is when the customer is primarily concerned with performance of the given application. In this situation the Series 700/800 workstations clearly out-perform Sun's products. The other case which needs to be considered is when the customer's primary consideration is low cost-per-seat. The HP 700/RX stations can play a very significant role in beating Sun in cost-per-seat sales situations. The following material will help present a case for the HP 9000 Model 715/33 and HP 700/RX stations compared to Sun's products. When customers evaluate the cost-per-seat of a system solution there are three key factors to consider: - Initial hardware purchase price - Ongoing hardware maintenance costs - System administration costs Initial Hardware Purchase Price ------------------------------- The HP 700/RX stations can help you beat competitors in entry-level system pricing. Starting with Two-Seater system solutions, the Model 715/33 and the HP 700/RX combination offers superior performance and winning price points. With Promotion 2,706, HP offers four easy-to-order workgroup solutions starting at a cost-per-seat of just $3,945 per seat. These fully configured bundles include everything your customers need for a working solution: one Model 715 workstation and two HP 700/RX stations with sufficient memory and disk space. These workgroups are available in 15", 17", 19" color and 19" grayscale configurations. System List Special Product # Cost/seat Price Price -------------------------------------------------------------------------- 15" color $17,930 $11,834 A2870A $3,945 17" color $22,080 $14,573 A2872A $4,858 19" grayscale $27,080 $17,873 A2871A $5,958 19" color $32,780 $21,635 A2873A $7,212 These systems include one HP 9000 Model 715 workstation with 32 MB RAM and up to 1 GB disk, CD-ROM, HP-UX 9.0 and 2 HP X stations with 10 MB of RAM. There is no limit on quantities. This offer ends on June 30, 1993. This rationale can also be applied to environments where 3D graphics applications are used. With the introduction of PowerShade 2.0, you can offer customers the lowest cost per seat 3D graphics workgroups. Adding X Stations to Lower Costs -------------------------------- The cost-per-seat can be reduced even further by adding more HP 700/RX stations to the Model 715/33. Please note that these are entry-level configurations that can be discussed with customers. As application needs are understood, actual system configurations can be priced based upon the customer's price and performance needs. The following table illustrates the U.S. list cost-per-seat of systems that are configured using one Model 715/33 as the host system for 1 to 5 HP 700/RX stations. ---------------------------------------------------------------------- Entry-Level Cost-Per-Seat Systems ---------------------------------------------------------------------- Model Two Three Four Five Six 715/33 Seat Seat Seat Seat Seat HP 700/RX ====================================================================== 19" Gray $7,990 $5,743 $5,260 $4,819 $4,714 $4,511 $3,495 19" Color $9,990 $7,493 $6,926 $6,444 $6,314 $6,095 $4,995 Memory 16MB 16MB 24MB 24MB 32MB 32MB 4MB Disk 525MB 525MB 525MB 525MB 525MB 525MB - ---------------------------------------------------------------------- Ongoing Maintenance Costs ------------------------- The following table compares the on-going maintenance prices of the HP 700/RX stations versus the Sun SPARCstation ELC, IPC and IPX. ---------------------------------------------------------------------- Product Same-Day Response Next-Day Response ====================================================================== HP 9000/715/33 19" Gray $46 $32 HP 9000/715/33 19" Gray $38 $30 $32 HP 9000/715/33 19" Gray $58 $46 HP 700/RX Model 19Mi $23 $14 HP 700/RX Model 14Ci $15 $7 HP 700/RX Model 17Ci $15 $12 HP 700/RX Model 17Ca $15 $12 HP 700/RX Model 19Ca $35 $28 Sun SPARC ELC 17" Mono $50 $40 Sun SPARC ELC 17" Mono $135 $108 Sun SPARC ELC 17" Mono $180 $104 Sun SPARC ELC 17" Mono $130 $104 System Administration Costs --------------------------- The system administration cost savings associated with using HP 700/RX stations versus workstations are not easily quantifiable. The savings are realized by reducing the amount of time required to administer the network or system. The system administration time savings are achieved in several areas. As new software is deployed, the system administrator does not need to update all individual workstations. Instead, with HP 700/RX configurations, only the host workstations need to be updated. Similarly, as software upgrades become available, only the host workstations need to be upgraded. The time savings due to this are considerable. Also, as system backups are required there are fewer host systems to backup when working with a network of HP 700/RX stations. When networks of workstations are deployed, there is tendency for users to customize their workstation environment. This makes life more difficult for a system administrator. In an X station environment, there is an opportunity for the system administrator to impose a more disciplined structure to the user's environment. All of these result in reduced time required to administer a network. In effect, fewer system administrators can now administer the same number of users. When considering the loaded cost of a system administrator, the cost savings offered by using X stations can be significant. According to customer feedback, one system administrator can manage two to ten times the number of X station users as opposed to workstation users. Selling Into PC Environments ============================ HP has recently introduced X server software for PCs which allows customers to seamlessly integrate HP X stations into PC environments. The X server software, which is available for PCs running SCO ODT (Santa Cruz Operation, Open Desktop), will give customers easy installation and administration of X stations from PC hosts. PC-specific installation and administration scripts shield the PC administrator from the complexity of UNIX. The October 1992 issue of SCO Magazine gives positive reviews on our X server software. PCs were originally developed to enhance individual or personal productivity with stand-alone computer systems. The development of X stations was based on the concept of a network of users, recognizing that people need to access information from various locations, share the information quickly and easily, and call upon computing performances as needed. In addition, X stations provide users with access to several applications running simultaneously in multiple windows. This multitasking capability enables users to work more naturally, moving from one task to another quickly, easily, and therefore more effectively. Many PC applications (for example Lotus 1-2-3, Wordperfect and CorelDRAW) have been ported to UNIX to maximize performance and usability. PC users that have dedicated a lot of time and effort to learning their PC applications and want to preserve that investment can comfortably migrate to the UNIX platform. Also, PC emulators (like SoftPC) can ease the transition from a single-user, single tasking DOS environment to the multi-user, multi-tasking world of UNIX. If your customer is considering running X Windows on a PC, they will find the cost of upgrading the PC to run X Windows is roughly equivalent to buying an X station. After considering the costs of items such as networking hardware, networking software, X Window server software, graphics cards, high resolution monitors, etc., the difference between PC-based X Windows and X stations is comparable. However, the X station can provide 25-40% more X Window performance than a PC. This is of particular interest to customers that will spend a substantial portion of their time running X Windows. Data security and integrity may be an issue for your customers due to threats of data theft, data corruption and viruses. PCs, because of their local storage devices, are susceptible to these threats. On the other hand, X stations, due to their centralized operation, insure better secutiry. In an X station environment, storage devices are centralized and therefore under the tight control of a systems administrator. With an operating system on the desktop of every PC user, it becomes time consuming and expensive to keep the software on these desktops current. Furthermore, the task of tracking and administering individual licences can become cumbersome. These issues can be avoided in an X station environment where software administration can be performed on a centralized storage device. 3D Graphics Support =================== With the introduction PowerShade 2.0 and HP-UX 9.0, capabilities such as Virtual memory to X (VMX) and support for transmitting data over Ethernet, the HP 700/RX family of X stations can now interactively display 3D graphics applications. VMX performance with HP 700/RX stations is very good due to the outstanding networking code of the HP 700/RX. Performance using PowerShade 2.0 with HP X stations is as much as 40% faster than competitive X terminals when receiving images. Support for PowerShade 2.0 on HP X stations provides customers with a low-cost per seat for 3D applications that require entry-level workstation performance for non design-intensive tasks. How VMX Works ------------- PowerShade is a graphics library which accepts calls from application software (ie. CAD, 3D visualization) and renders the output onto the display of a standard 2D graphics workstation. These graphics calls may be in the format of either HP's Starbase API or the industry-standard Phigs API. Later this year it is expected that Pexlib will also be supported. PowerShade 2.0 has add the VMX capability in which the graphics rendering is output to a portion of the host system (HP 9000) memory. It is then converted to the X Window System protocol and transmitted over the network to an HP 700/RX station. To help reduce network traffic, VMX incorporates a bounding box algorithm which only sends portions of the viewed image that have changed since the last view down the network. VMX compared to PEX ------------------- Another emerging means of providing 3D graphics display over the network is via the PEX protocol extensions to X. The PEX protocol requires the use of PEX servers to render the image at each desktop, whereas with VMX, rendering is executed on the host system allowing the use of standard X stations at each desktop. Since 3D graphics image rendering (at useful speeds) requires considerable compute power both in terms of integer and floating point, a useful PEX server needs to be as powerful as today's workstations and is not practical on today's X stations. Where VMX is Applicable ----------------------- The VMX extension to PowerShade 2.0 is limited in performance by the speed of today's Ethernet networks as shown in the table below. Applications that exceed these limits will cause a degradation in use response times. Please note that the larger number shown below applies when a small portion of the images changes for each update. The smaller numbers apply when the entire image changes for each update. Actual update rates will be limited by the rendering speed of PowerShade itself. As shown below, the performance of running PowerShade 1.0 standalone on an HP Apollo 9000 Model 720 is almost the same on an HP 700/RX station using PowerShade 2.0 (using the Model 720 as the host for the X station). Please note that any existing applications that support Starbase,Phigs and/or Pexlib (future) should operate with an HP 700/RX. License Requirements -------------------- Customers that need to run PowerShade 2.0 on an HP 700/RX station with need to purchase a separate single-user license for each station. The P/N for the license will be on the November 15 CPL. The U.S. list price for the single-user PowerShade license for HP 700/RX stations is $500. Please refer to the November 15 issue of Computer News for the ordering information. For More Information -------------------- We are currently working with a number of third party software suppliers to characterize the actual performance and to determine the number of HP 700/RX stations supported to run 3D graphics off a specific host system. Please refer to the Panacom HOTLINE on HPDESK for more details including performance briefs. Success Stories =============== The following list indicates some of the customers that use HP 700/RX stations and the applications they have implemented. Worldspan Inc. -------------- Worldspan Inc. supplies an on-line computer reservation system for airlines. HP's Channel Partner, Advanced Control Technology, sold the solution including Series 800 servers and X stations for a customer service/help desk application. - Reference: Computer News , April 15/92, page 6 - HP sales rep for ACT: Gary Peterson at (816) 737-4633 Northrop -------- This major aerospace firm uses hundreds of HP 700/RX stations in a manufacturing operation to provide work instructions and shop floor drawings to workers in a final assembly operation. Series 700 workstations are used as application servers for the HP 700/RX stations. - Reference: HP press release PRCS40CS120 - HP sales rep: Mike Murphy at (310) 337-8259 Northern Telecom ---------------- At one of their manufacturing facilities HP X stations are used with Series 700 workstations for a shop floor system that includes a database and defect tracking system with assembly instructions. - Reference: Information Week , April 27/92, page 41 - HP sales rep: Serge Bastien at (514) 428-2005 US Navy ------- At the Naval Weapons Centre in China Lake, California software engineers are using Series 700 workstations and HP 700/RX stations to develop software for combat simulation applications. - Reference: HP press release PRCSJ600204 - HP sales rep: Ajay Keshap at (818) 880-3453 Australian Government --------------------- The Department of Foreign Affairs and Trade is implementing a $37.5M system that includes a worldwide network of Series 800 servers and HP 700/RX stations for a non-classified and classified message handling and distribution system. - Reference: HP press release PRNS4700205 - HP sales rep: Tony Wade at HP Canberra Digital Solutions Inc. (DSI) ---------------------------- This HP Channel Partner has sold hundreds of HP X stations to customers using their "In Trader" software. Using Series 800 servers or Series 700 workstations to host HP X stations DSI's customers use X windows to display real time trading information and perform analysis of market trends and positions. - References: Contact HP rep for DSI - HP sales rep for DSI: Collin Dickey at (612) 641-9718 Telecommunications Inc. ----------------------- Telecommunications Inc. uses HP X stations with Series 800 computer systems in a decision support applications installed at their corporate headquarters. - Reference: Computer News , July 1/92, page 8 - HP sales rep: Brad Inman at (303) 649-5265 Sybase Inc. ----------- Sybase Inc. selected HP Series 800 servers and X stations for use in their North American customer education centers. - Reference: Computer News , May 1/92 - HP sales rep: Diane DelSignore at (510) 460-1612 Carnegie Mellon University (CMU) -------------------------------- The Research Laboratory at CMU runs a highly technical application, neural network simulation software, in a distributed environment. They use a Silicon Graphics workstation and several Sun SPARC workstations and servers. They decided to purchase HP X stations when it came time to add extra seats to the network. - Reference: SunWorld , June/92, page 43 Success Story Contribution -------------------------- If there are other success stories that you would like included in this list, please submit your story to Panacom HOTLINE/ HP2000/GU with subject code REMARK. Please include information such as company name, application, intended use, type of equipment, etc. Value-Added X Stations ====================== Tempest X Stations ------------------ HP and Hughes Aircraft Company signed a strategic agreement to develop and manufacture advanced workstations, personal computers and other related equipment in June 1990. Hughes Data Systems, a wholly-owned subsidiary of Hughes Aircraft, was created as a special operating unit dedicated to HP alliance. First action calls for Hughes Data Systems to modify a wide range of HP standard commercial products for the TEMPEST market. TEMPEST modification prevents unauthorized personnel from tapping into computer equipment through use of electronic-eavesdropping devices. Hughes Data Systems announced its first TEMPEST X terminal based on the HP 700/RX stations. The Hughes Data Systems 2X70-T is a TEMPEST version of the HP 700/RX Model Ca high-performance X station. The HP sales force is encouraged to work with Hughes Data Systems, an HP Premier Solution Provider, to sell TEMPEST solutions to government customers. Compensation will be in accordance with the standard VAR program. Quota and commission are based on the value of the HP content in a Hughes TEMPEST product. Hughes Data Systems, 5601 East La Palma Avenue, Building 627, Anaheim, California 92807. Phone (714) 693-5920 Ruggedized X Stations --------------------- For industrial applications in harsh environments, two value-added- business partners parties offer ruggedized versions of the HP 700/RX stations. For more information on features, specifications and ordering information for these products contact: Daisy Data Incorporated, 333 South Enola Drive, Enola, PA 17025. Phone (717) 732-8800 Modular Industrial Computers Inc., 6025 Lee Highway, Suite 340 Chattanooga, TN 37421. Phone (615) 499-0700 Target Markets and Applications =============================== Numerous X-based applications for the HP 700/RX stations are available today from HP and a variety of value-added software suppliers. More applications are emerging every day. This is primarily due to the open-systems and standards-based benefits of the X Window System. Applications best-suited for the HP 700/RX stations include a range of solutions that span engineering, business and manufacturing. The following provides a sample listing of a number of key applications that operate with an HP 700/RX station. For a complete list of applications refer to the X Window Solutions Catalog. It is orderable from the Literature Distribution Center (P/N 5952-2156). Market Application Company -------------- ------------------------ --------------- AEC/GIS Arc/Info ESRI MountainTop Accugraph DTP FrameMaker Frame Inc. TPS Interleaf MCAD CIMid CimLinc CIMCAM CimLinc Oassis Gerber Systems Impressions Eyring HP ME10 HP IDEAS6 SDRC Unigraphics EDS Financial Digital Solutions InTrader Manufacturing Monitrol Hilco HP Sockets HP Scientific SAS SAS Institute Office Asterix* Applix Uniplex Business Systems Uniplex Wingz Informix Island Draw/Paint/Write Island Graphics Database Oracle Oracle Informix Informix CASE Softbench HP Sales Tools =========== Literature ---------- P/N Description 5091-7057E HP 700/RX Sales Brochure 5091-6974E HP 700/RX Technical Data Sheet 5091-5973E HP 700/RX Sales Training Manual 5952-2156 X Window Solutions Catalog 5952-2117 PC Week Reprint: "HP 700/RX Blows Away X Terminal Rivals" 5091-5952E Information Week Reprint: "Terminal Success: Northern Telecom chooses X terminals over PCs in networking solution" 5091-5644E HP Workstation/X station Ad Reprint 5091-6618E Leadership X station Ad Reprint 5091-7308EUS HP Workgroup Solutions (Promotion 2.706) Videos ------ P/N Description 5091-4533E You Can't Tell the Difference: HP X Station vs. Sun IPX 5091-5974E HP 700/RX X Server Software (Revision B.04) HPDESK ------ A number of documents are available electronically on HPDESK. To receive an index of the subjects available, send an HPDESK message to Panacom HOTLINE/HP2000/GU. When prompted for the subject enter INDEX or select one from the list below: GENERAL INFORMATION P/N Description INDEX Index list of documents available on the hotline RXDATA HP 700/RX Technical Data Sheet RXSLIDES HP 700/RX Customer Slide Presentation RXSTM HP 700/RX Sales Training Manual RXORDER HP 700/RX Ordering Information RXCAT X Window Solutions Catalog RXCOMP Competitive Slide Presentation RXTOP5 Top 5 Questions on HP 700/RX WSGPROMO New Multi-seatII promotion that provides 34% discount off the purchase of a workgroup solution PERFORMANCE BREIFS P/N Description RXPERF HP 700/RX Performance and Configuration Guide RXUGPERF Unigraphics Performance Brief, S700 RXIGPERF Island Graphics Performance Brief, S700, S800 RXMTPERF MountainTop Performance Brief, S700 RXWZPERF Wingz Performance Brief, S700, S800 RXSBPERF Softbench Performance Brief, S700 RXMEPERF HP ME10 Performance Brief, S700 RXDBPERF Informix 4GL Database Performance Brief, S800 RXPE755 HP 9000 Model 755/X Station Performance/Config. Brief RXARPERF ESRI ARC/INFO and ArcView Performance Brief, S700 RXI5PERF Interleaf V5.3 Performance Brief, S700 RXLOCAL Local Client Memory Configuration Paper Be sure to access the Panacom HOTLINE and request the INDEX file on a regular basis since we continually update the information and add new items. This ordering information is for HP Sales Representatives only. HP Channel Partners can access these sales tools through HP First or by contacting their HP 700/RX station supplier. For more information on HP First, call (208) 344-4809 or reference your HP 700/RX Resellers Kit. Sales and Technical Support =========================== Sales Support ------------- Americas Sales Response Center (Ft. Collins)at (303) 229-2600 Europe Sales Response Center (Germany) Asia-Pacific Sales Response Center (Hong Kong) Japan Sales Response Center (Tokyo) Technical Support ----------------- Americas Technical Response Center (Atlanta) or send an HPDESK message to "X Support/HP2000/88" or email "xsupport@hppadn.waterloo.hp.com" All other Local Technical Response Center or send an HPDESK message to "X Support/HP2000/88" or email "xsupport@hppadn.waterloo.hp.com" This ordering information is for HP Sales Representatives only. HP Channel Partners should contact their HP 700/RX station supplier. HP 700/RX ORDERING INFORMATION ------------------------------ The HP 700/RX family of X stations can be tailored to meet your needs. Use the following charts to help you order. STEP 1 ====== Choose the model you need, with or without a bundled monitor. You must order one part number. HP 700/RX Family Description ---------------------------------------------------------------------- Display Performance Monitor Model Order Price (US) ========== =========== ============== ========= ========== ========== Color High 19"(A2094A/B) 19Cs P/N C3226A $5,495 19"(A1097C/D) 19Ca P/N C2711A $4,995 17"(C2745A) 17Cs P/N C3228A $4,695 17"(A2287A/B) 17Ca P/N C2710B $4,195 No Monitor Ca Base* P/N C2709A $3,895 Medium 17"(A2287A/B) 17Ci P/N C2706B $3,495 15"(D1196A/B) 15Ci P/N C3227A $2,995 14"(D1195A/B) 14Ci P/N C2705A $2,495 No Monitor Ci Base* P/N C2704A $2,895 Grayscale High 19"(A2088A) 19 Ga P/N C2749A $3,495 No Monitor Ca Base* P/N C2709A $3,895 Monochrome High 19"(A2088A) 19Mi P/N C2702B $2,495 No Monitor Mi Base* P/N C2701B $2,695 All models come standard with a PS/2 keyboard (PC 101 Layout, P/N C1405B), a PS/2 3-button mouse (P/N 1150-1835), and a 3-conductor monitor cable (P/N C2300-60005), two power cords, and documentation. *If you choose an HP 700/RX base model, you have the option of ordering one of the following supported monitors separately. Monitors from other vendors should work if they support the same resolutions and refresh rates indicated on the opposite table. Monitors not supporting sync-on-green will require separate ordering of a 5-conductor monitor cable (order part number D1191A). All of the monitors listed on the right support sync-on-green. Supported on Monitor Characteristics HP 700/RX Models ------------------------------------ ---------------- Size Resolution Refresh Rate Ca Ci Mi Order ========= ============= ============== ==== ==== ==== ============ 20 color 1280 x 1024 multi-sync S - - P/N D1187A 19 color 1280 x 1024 60 Hz S - - P/N 98754A 19 color 1280 x 1024 72 Hz S - - P/N A1097C/D 19 color 1280 x 1024 72 Hz S - - P/N A1097A/B 19 color 1280 x 1024 72 Hz S - - P/N A2094A/B (Sony) 19 color 1024 x 768 60 Hz S S - P/N 98753A 19 gray 1024 x 768 60 Hz S S S P/N 98778A/X 19 gray 1280 x 1024 72 Hz S - S P/N 98774A/B 19 mono 1024 x 768 60 Hz S S S P/N 98778A/X 19 mono 1280 x 1024 72 Hz S - S P/N 98774A/B 17 color 1024 x 768 75 Hz S S - P/N A2287A (Sony) 17 color 1280 x 1024 72 Hz S - - P/N C2745A (Sony) 16 color 1024 x 768 60 Hz S S - P/N 98785A 16 color 1024 x 768 75 Hz S S - P/N A1497A/B 16 color 1280 x 1024 60 Hz S - - P/N 98789A 16 color 1024 x 768 multi-sync S S - P/N D1188A 15 color 1024 x 768 70 Hz S S - P/N D1196A/B 14 color 640 x 480 60 Hz - S - P/N D1182A/B 14 color 1024 x 768 60 Hz S S - P/N D1195A/B 640 x 480 60 Hz - S - P/N D1195A/B 800 x 600 72 Hz - S - P/N D1195A/B (S = Supported) STEP 2 ====== Choose the keyboard language and power cord you need. For each HP 700/RX you order, you must specify the country code option you desire (for example option ABA). Select the option you require from the list below. HP 700/RX Localization Options ------------------------------------------------------------ Order Keyboard Language Power Cord Option ==================================== ======================== ====== N. American English (C1405A/B #ABA) N. American (8120-1378) ABA N. American English (C1405A/B #ABA) European (8120-1689) ABB N. American English (C1405A/B #ABA) Australian (8120-1369) ABG N. American English (C1405A/B #ABA) Singapore/Hong Kong AB4 (8120-1351) N. American English (C1405A/B #ABA) U.K. (8120-1351) ACC N. American English (C1405A/B #ABA) Swiss (8120-2104) ACD N. American English (C1405A/B #ABA) Danish (8120-3997) ACE Belgian/Flemish (C1405A/B #ABW) European (8120-1689) ABW French (C1405A #ABF) European (8120-1689) ABF German (C1405A/B #ABD) European (8120-1689) ABD Italian (C1405A/B #ABZ) European (8120-1689) ABZ Norwegian (C1405A/B #ABN) European (8120-1689) ABN European Spanish (C1405A/B #ABE) European (8120-1689) ABE Swedish/Finnish (C1405A/B #ABS) European (8120-1689) ABS Danish (C1405A/B #ABY) Danish (8120-3997) ABY French Canadian (C1405A/B #ABC) N. American (8120-1378) ABC Swiss German/French (C1405A/B #ABP) Swiss (8120-2104) ABP U.K. English (C1405A/B #ABU) U.K. (8120-1351) ABU N. American English (46021A) Japanese (8120-4753) ACF Hangul (46021W-ZAB) Korean (8120-1378) AB1 Japanese (46021W-ZAL) Japanese (8120-4753) ABJ Traditional Chinese (46021W-ZAA) Taiwan (8120-1378) AB0 (Keyboards with the P/N C1405A/B are PS/2 style. Keyboards with the P/N 46021 are HP-HIL style. The HP 700/RX comes standard with a PS/2 3-button mouse and documentation.) You have the option of deleting the keyboard (option 1A2) and separately ordering the appropriate HP-UX localization kit with an HP-HIL keyboard. Just order part number A1099B and the country code option you desire from the list below. The U.S. (List price is $105) HP-UX Localization Kits with HP-HIL Keyboard Order P/N A1099B =============================================== ================ North American Series 700 Localization Kit Option ABA Canadian-French Series 700 Localization Kit Option ABC German Series 700 Localization Kit Option ABD European Spanish Series 700 Localization Kit Option ABE French Series 700 Localization Kit Option ABF Dutch Series 700 Localization Kit Option ABH Katakana Series 700 Localization Kit Option ABJ Latin Spanish Series 700 Localization Kit Option ABM Norwegian Series 700 Localization Kit Option ABN Swiss German Series 700 Localization Kit Option ABP Swiss French Series 700 Localization Kit Option ABQ Swedish Series 700 Localization Kit Option ABS United Kingdom Series 700 Localization Kit Option ABU Belgian-Dutch Series 700 Localization Kit Option ABW Finnish Series 700 Localization Kit Option ABX Danish Series 700 Localization Kit Option ABY Italian Series 700 Localization Kit Option ABZ ICON Series 700 Localization Kit Option ABK Taiwanese Series 700 Localization Kit Option AB0 Korean Series 700 Localization Kit, Option AB1 Kanji Series 700 Localization Kit, Option AR0 (These kits include HP-HIL power cables, keyboard, mouse and documentation.) STEP 3 ====== Choose the media you need for your host system server software. You must specify one host system part number and one media option when ordering. Alternatively, you can order ROM-based X server software instead of the host resident X server software. One Flash ROM card must be ordered per HP 700/RX station. (The U.S. list price for all Host X Server Software is $695). Host X Server Software Media Options Available -------------------------- ------------------------------------------ 1/4" DDS CD 8mm Floppy Host System Order Cartridge Cartridge ROM Tape Disk* ========================== ========================================== HP 9000 P/N C2715A AA0 AAH AAF - - Series 300/400 HP format HP 9000 P/N C2716A - AAH AAF - - Series 700 HP 9000 P/N C2724A AA0 AAH AAF - - Series 800 HP format AA4 QIC-525 SUN P/N C2718A AA4 - AAF - - SPARCstation QIC-24 (OS/4) HP Vectra P/N C2720A AA4 - - - AAD 386/486 PCs QIC-24 SCO ODT IBM P/N C2723A AA4 - - 008 - (AIX) QIC-150 HP 9000 P/N C2721A AA0 AAH AAF - - Series 300/400 HP format Kanji HP 9000 P/N C2722A - AAH AAF - - Series 700 Kanji HP 9000 P/N C2742A AA0 AAH AAF - - Series 800 HP format Kanji AA4 QIC-525 SUN P/N C2719A AA4 - AAF - - SPARCstation QIC-24 (OS/4) Kanji *5 1/4" (1.2 MB) and 3 1/2" (1.44MB) floppy disks included. ROM-based X11 Server Software Order ================================================ ========== 4 MB Flash ROM cards for all models (English)* P/N C2725B *Includes local clients such as mwm, hpterm and xterm, plus downloadable extensions, X server software and fonts. (The U.S. list price for 4 MB Flash ROM card is $400). If you want to receive regular updates to the X11 server software products listed above, you have the option of ordering extended software support services. Host System HP 700/RX Support Services Ordering Information =========== ============================ =========================== HP Host HP Support Line Calls Covered under existing X Server HP-UX Response Line support Software* contract HP Software Update Order H2014A+S00 and the Materials (includes soft- appropriate media option ware and manual updates) (from the top table: for example Opt. AAF) Non-HP Host HP Application Software Order H2084A+H00 once X Server for Non-HP Systems includes: and order H2084A+H00-100 Software o telephone access to the for each non-HP system Support** HP Response Centre that is running the o access to HP Support Line HP 700/RX server software o critical on-site assistance o the right to use the software updates HP Software Update Materials For each non-HP system for Non-HP Systems (includes running the HP 700/RX software and manual updates) server software, order: H2085A+S00,H2085A+S00-100, H2085A+S00-(fill in media option) * C2715A,C2716A,C2724A,C2721A,C2722A,C2742A ** C2718A,C2719A,C2720A,C2723A STEP 4 ====== Determine your memory requirements for the HP 700/RX station: Clients Minimum Memory Required =========================================== ======================= X server and host clients 4 MB (standard) Memory intensive clients on color models add 2 MB of memory Local window manager add 2 MB of memory Local terminal emulators add 2 MB of memory (Consult performance briefs for host memory requirements.) User Installable Memory Order U.S. List Price ============================= ============ ================= 2MB SIMM P/N C2321A $200 4MB SIMM P/N C2322A $400 8MB SIMM P/N C2323A $800 If necessary, change the standard memory quantity by adding user-installed memory modules: Total Memory Required Method Order ===================== ============================= ============ 4 MB All models come standard with (standard) 4 MB of memory: 2 MB factory-installed 2 MB SIMM user-installed (P/N C2321A) 6 MB Delete standard 2 MB SIMM & Option AN7 add one 4 MB SIMM P/N C2322A 10 MB Method 1: delete standard 2 MB SIMM & Option AN7 add one 8 MB SIMM P/N C2323A Method 2: delete standard 2 MB SIMM & Option AN7 add a pair of 4 MB SIMMs 2 x P/N C2322A 18 MB Delete standard 2 MB SIMM & Option AN7 add a pair of 8 MB SIMMs 2 x P/N C2323A (2 SIMM slots are available. Both slots must contain the same memory size.) STEP 5 ====== Other Options: You have the option of ordering optional input devices, cables and Media Access Units (MAUs). Input Devices Description Order ========================= ================= ================= Optional Mouse HP-HIL 3-button P/N 46060B Optional Trackball HP-HIL 3-button P/N M1309A Optional Tablet HP-HIL A/B size P/N 46087C/46088C Optional Knob Box HP-HIL 9-button P/N 46085A Optional Button Box HP-HIL 32-button P/N 46086A Optional Barcode Devices Wedge reader LL390-100AA* Magstripe reader MS-70* Laser scanner LS2000* *Tested to operate. Order directly from Symbol Technologies. Phone (516) 563-2400. Recommended Cables Order ========================= ========== Parallel Port cable P/N 24542D Serial Port cable P/N 24542G 5-conductor monitor cable P/N D1191A Modem cable P/N 24542M AUI cable P/N 92264D Network Communications Description Order ======================= ============== ========== Media Access Unit (MAU) ThinLAN MAU P/N 28641B ThickLAN MAU P/N 30241A EtherTwist MAU P/N 28685A Modems Tested Description Recommendation ============= =============================== ============= V.32 bis Tested SLIP under compression For best performance, V.42 bis at the 38.4 kbps interface rate choose a modem that supports CCITT V.42 Other Products: =============== HP's trade up programs assure that your investment is secure. Trade in an HP 700/X for the latest HP 700/RX station. With HP's trade up program, you can also receive a cash credit towards purchasing an HP 9000 workstation. HP 700/X HP 700/RX Trade Up Products Available* ----------------------- ---------------------------------------------- 700/X 700/X Monochrome Color Color/Gray Monitor Part High-Perf Mid-Range High-Perf Number (Model Mi XPU) (Model Ci XPU) (Model Ca XPU) ======================= ============================================== 17" P/N C2302A P/N C2712A P/N C2714A Grayscale (monochrome) (grayscale) (98786A) 19" P/N C2305A/B P/N C2712A P/N C2714A Grayscale (monochrome) (grayscale) (98788X/A) 14" Color P/N C2303A/B P/N C2713A (VGA) (color) (D1182A/B) 16" Color P/N C2304A/B P/N C2713A P/N C2714A (med-res) (color) (color) (98785A) 19" Color P/N C2307B P/N C2713A P/N C2714A (med-res) (color) (color) (98753A) *You can reuse your existing keyboard, mouse, monitor and SIMM. This upgrade includes 2MB of factory-installed memory; a minimum of 2MB SIMM must be added for operation. Host X server software or ROM-based X server software must be re-ordered. Note: The HP Trade Up Program allows you to trade in an HP 700/RX for a cash credit towards the purchase of an HP 9000 workstation. Ask your local HP rep for details. HP SharedX Support ------------------ If you want to initiate and run HP SharedX from an HP 700/RX station, it must be ordered separately. Order for HP-UX Description Series 300/400, 700, 800 ========================================== ======================== HP SharedX for HP-UX Licence-to-use SharedX on any platform P/N B2305L Single node licence Option UA0 Licence for up to 8 nodes Option UA3 Licence for up to 24 nodes Option UA6 Licence for up to 48 nodes Option UA8 Licence for up to 96 nodes Option UAA Ask your local HP representative for details on HP SharedX. HP PowerShade 3D Support ------------------------ PowerShade 2.0 gives HP X station users low cost-per-seat access to 3D applications. Description Order ========================================== ======================== PowerShade 3D graphics for rendering B2156A (HP-UX 8.07) capabilities; e.g., lighting and shading B2156C (HP-UX 9.01) Questions and Answers ===================== Features -------- QUESTION: Why don't you support the PEX extension in this revision of the server software, since this was a part of the X11R5 release from MIT? ANSWER: The division evaluated the PEX extensions, the impact of the extensions on the HP 700/RX and competitive X stations that use these extensions. It's our opinion that much more is needed in an X station than an RISC processor and a floating point chip to get reasonable 3D performance. This is confirmed by the weak acceptance seen by the PEXstations offered by Tek and NCD. The best alternative that we see today is for a customer to use a work- station for good 3D performance. In November with the release of HP-UX 9.0 some additional options will become available with Powershade 2.0 for X stations using Starbase and PHIGS applications. (Refer to 3D graphics support section.) QUESTION: Can a customer program the Flash ROM card to change the fonts normally supplied by HP? ANSWER: This will be possible when programming services are offered in the next release of the HP server software. If a very high volume of units are needed the division can consider making special versions of the Flash ROM card with specific fonts for a customer. Additional charges would be required. QUESTION: What is the difference between a 4 MB Flash ROM card and a 10 MB Flash ROM card? ANSWER: The 10 MB Flash ROM is intended for Japanese customers since it contains Japanese fonts. This Flash ROM card is also intended for English speaking customers who wish to use HP VUE/RX stored on the card. The 4 MB Flash ROM card does not contain HP VUE/RX or Japanese fonts because of a space limitations. The 4 MB Flash ROM card contains the X server, standard fonts, downloadable extensions, and local clients such as mwm, xterm, and hpterm. QUESTION: Do you have any plans to provide XIE (X Imaging Extensions)? ANSWER: As soon as XIE becomes a standard, HP will consider the addition of this extension to the server. HP has developed dynamically downloadable extensions allowing our server architecture to be modular and extendable. Due to the modular architecture of the server, adding new server extensions like XIE will be relatively easy. Configuration ------------- QUESTION: How much DRAM memory should my customer purchase to be able to run a given X application? ANSWER: Mem. config. Typical user's environment ------------ -------------------------- 4 MB The standard amount of DRAM on all HP 700/RX models. Sufficient amount to run HP VUE and an X application with backing store disabled (examples: Wingz, Oassis). Not recommended for running local clients or using backing store. 6 MB The recommended amount of DRAM for color models. Sufficient amount to run HP VUE and a medium to heavy X application (examples:Framemaker, Unigraphics, ME10) with backing store enabled in By Application mode. Local clients are only applicable if you plan to run twm with several terminal emulators. 10 MB The recommended amount of DRAM to run multiple X applications on top of HP VUE with backing store enabled in By Application mode. The recommended amount of DRAM for using a local window manager and multiple copies of local terminal emulators. If you need Japanese fonts then 10 MB is recommended. 18 MB The recommended amount of DRAM when running multiple X applications on top of HP VUE with backing stored enabled in Auto when Mapped mode. This configuration is also recommended for users who intend to store a multiple, high-resolution pixmaps. If using the local user environment (VUE/RX) and there are many (20+) terminal emulators in the multiple workspaces, it is recommended that 18 MB be used. This may occur in the CASE market. Important points to remember: Customers have a choice of 2, 4, and 8 MB SIMMs (DRAM modules). Either one or two SIMM modules can be installed. If two SIMM modules are installed they must be the same size. QUESTION: Do customers have to purchase additional memory from HP? ANSWER: The SIMMs supplied for the HP 700/RX stations are extensively tested and meet HP's high quality standards. While customers may choose to purchase third party memory, HP cannot be responsible for the operation of the X station if another vendor's memory is used in the product. QUESTION: What monitors can be used with the HP 700/RX family of X stations? ANSWER: The list of supported monitors for each base unit model is listed on page 29. Any other monitor, flat panel display, or screen projector that supports the RS-343 video standard and matches the selected resolution and refresh rate of the supported HP monitor will probably work fine with the HP 700/RX base units. Competition ----------- QUESTION: Are software licences required for the HP 700/RX server software? ANSWER: Only one licence for the HP 700/RX server software is required per site. This is a definite advantage for HP over many competitors who charge per-user licence fees. The fees are not as much of an issue as the need for the customer to then track licenses and ensure all users have them. QUESTION: How can we counter the topic of footprint which is often brought up by our competition? ANSWER: The HP 700/RX base unit has been designed to be used in vertical and horizontal orientations. This minimizes desk space and effectively counters the competition. Support ------- QUESTION: What does the supported host and environment mean? ANSWER: The supported host and environment means the following: - HP will distribute X server software in a variety of media formats that are most typical for HP, Sun, IBM and PC hosts. - The installation script is tailored for a given host and checks for any software/system dependencies before automatically installing the files. - All utilities and tools are customized and/or compiled for the supported host and installed automatically. HP will supply utilities for the supported non-HP host, if required. The HP 700/RX administration script is tailored for each host supported. - The HP 700/RX station will automatically start up with the standard environment for a given host (for example : OpenWindows GUI on Sun SPARCstation). - HP Application Software Support Services are available for non-HP hosts. The customers who purchased support services can phone HP on-line support with questions. If the problem can't be solved remotely the HP Response Center may mobilize the local and the factory resources to resolve the problem quickly. QUESTION: What is required for an unsupported Unix computer to work with the HP 700/RX station? ANSWER: The following are prerequisites on both the X station and the host: HP 700/RX ROM server Card (C2725B or C2726B) or downloadable X server code, fonts, and color palette from the supported computer. Unix host Ethernet network support (LAN connectivity) (necessary) TCP/IP and UDP (standard network services) X Window System software (X libraries and applications) Sufficient amount of host resources to support the required number of X stations (compute power, RAM, and disk space). Unix host TFTP or/and NFS support (file transfer mechanism) (recommended) XDM or TELNET support (login mechanism) QUESTION: Can local clients be used with an unsupported Unix computer? ANSWER: Local clients require what we call a peer program running on the host. For the supported hosts we supply the peers and they gets installed on the host as a part of the installation process. With a non-supported host a customer would have to use the source files for the peers, compile them for the host and install them in order to operate correctly with the HP 700/RX. The local clients can also operate without peer programs, however then they have no access to Unix system facilities like file I/O, environmental variables, time, date, etc. QUESTION: What PS/2 trackball is supported on the HP 700/RX? ANSWER: The only trackball available from HP is the M1309A HP-HIL unit. Some vendors offer PS/2 trackballs. To use a third party trackball your customer should look for one that is PS/2 compatible and complies with the Logitech PIX mouse protocol. QUESTION: Do you support the XRemote serial protocol? ANSWER: No. XRemote is a proprietary protocol offered and promoted by NCD. NCD stresses the speed of XRemote in sales situations. Some customers have been lead to believe that XRemote is an accepted standard. It is not a standard and has not been accepted by the X Consortium for X11. At HP we believe in adopting standars and support Serial Line Interned Protocol (SLIP). By using SLIP or Compressed SLIP (CSLIP) with the HP 700/RX and compressing modems (V.32 or V.42) you can achieve good remote performance. In addition, SLIP and CSLIP networking will allow you to attach a remote printer to the HP 700/RX something NCD can't do with XRemote. Copyright Hewlett-Packard Company Data subject to change. Printed in Canada 11/92. 5091-5973E